Digital Dental Systems Testimonials

“For the past eight years, Digital Dental Systems has been our IT Management provider. They provided the technology built out our current system including; computers, server, TV’s, private and guest WIFI portals, as we have grown. Now, we are starting to replace equipment as it ages, and DDS is helping us make the right decisions. We like that DDS is a small company. The staff is good, friendly and knowledgeable, and we have easy access to Stuart Cantin, the owner. They will come on site to address issues, working around our office practice’s schedule. And, they can even help us remotely by signing in and taking control of our computers to quickly fix a problem. DDS is an IT company that understands practice management. We love their high level of perfection, and that they finish their work quickly and with minimal disruption to our staff and patients.”

“We recently joined the DDS family after being with another IT provider who charged a huge fee, and couldn’t fix the problems we had. Digital Dental Systems was able to resolve these issues quickly at a lower cost and we were impressed. DDS also installed our new server over a weekend so we had no downtime.

We are happy with Digital Dental Systems because they will work with you to find the right solution. We appreciate that they saved us money and work around our schedule so we didn’t need to close our office. They are focused on doing the right thing and making sure that any possible issue is managed before it becomes a problem.

Our office is entirely digital so if one computer doesn’t work, our entire office doesn’t work. DDS makes sure everything stays in peak working order. Thank you Digital Dental Systems!”

“We’ve been a Digital Dental Systems Client for 12 years. They know dental programs, and how they integrate with dental practices better than any other IT Company in our area. Recently, we remodeled our office and upgraded our technology. During the two weeks of renovation DDS set up a temporary work room with our phones, servers, and computers so we could to work on behalf of our clients. Digital Dental Systems moved everything before the renovations started, worked with the contactors during the renovations, and then moved everything back without a hiccup. They know how to keep our IT working smoothly, and when there is a problem, they’re on it, coming on site or working remotely to resolve the issue as quickly as possible. We love their hands on approach, and feel that DDS genuinely cares about our practice, and our success.”

“We brought Digital Dental Systems in to our dental practice to help integrate our two office locations so that we all can be on the same system and platform. DDS was able to consolidate Dentrix & Dexis from both offices and provide seamless integration and remote access to our main office for all remote users. There have been a lot of moving parts to this process and it has taken time for our staff to start reaching out to DDS directly, but now we are all working together with one Dentrix & Dexis server making the integration seamless. Everyone at DDS is helpful and knowledgeable with current dental and office technologies. They are always accessible and we appreciate that they generate work tickets right away which keeps us updated on the support progress and they start addressing issues immediately. We previously had an IT support service provider, but knew this integration process would require a higher level of support and expertise.

I would recommend DDS. They are a locally owned and managed company which specializes in all the specific technologies dentists use. They troubleshoot and start working on issues immediately. Most times they can solve our problems on the phone, although they are always willing to come to one of our offices as well. We like that they are there when we need them. And, that they always follow up to make sure everything is resolved. ”

“I’ve had a couple of not great experiences with IT guys since I started my dental practice in the 80’s. I’ve painfully updated servers as the need demanded, and even added digital X-rays to my six rooms, but never found an IT company that was there when I needed them. Recently, I was working with someone to help me upgrade workstations, but I also needed to install a new server, and my IT guy said we’d have to close the practice to make it happen. No practice equals no patients.

Then, I talked to Stuart Cantin, owner of Digital Dental Systems at a dental association meeting. He’s our group’s IT sponsor. I had seen him every month at the meetings, and heard him speak about his experience and knowledge in the dental industry. Because of my frustration with my IT support I asked him to come to my practice and give me a quote.

First, he was knowledgeable and helpful. He told me what I needed. His quote was more than fair. Then, he told me that he could do the work without shutting down my practice. I said to my partner, “I think we found our new IT guy.”

He took my new server back to his office. He and his staff did everything that needed to be done there. And then they came on a Thursday afternoon and installed the server. On Friday the data was transferred. On Monday we were open for business.

We’ve been working together 6 months and he has worked on all my workstations. He fixes issues, and if he doesn’t know something, he’ll call Dentrix and work with them to figure it out. He does a lot of work remotely. He’s helped my practice with software and office integration. His invoices are detailed. His pricing is more than fair.

If you need an IT guy, before you call anyone else, call Stuart at Digital Dental Systems. He owns his business. He manages his staff. And, he specializes in all the specific technologies dentists use.”

“Keeping up with technology is a key piece to running our leading edge surgical practice. Working with an IT Management company that is responsive to our needs, and can go the extra mile to make sure everything is functioning as we need, is a top priority. Your Technology Partner always answers our phone calls and begins working immediately to solve any IT issue we have. We love the personal attention and the team approach to managing our IT needs. When we were getting ready to open our second location, Stuart Cantin, founder of Digital Dental Systems, gave us honest advice without trying to upsell us items we did not need.

The Digital Dental Systems team managed the IT integration at the new facility quickly and efficiently while working with other resources as needed. They are reliable and provide a level of personal attention that many promise, but very few deliver”